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“The IFDS market intelligence program, facilitated by ShiftCentral, provides a common knowledge on what matters most to us – our clients, industry, markets, and regulatory changes. Market intelligence supports our entire organization through an enhanced client experience, development of our products, services and business planning,”

- Sara Hilliard, VP, Product Management at IFDS

"Our critical difference in the marketplace is our people. We are an agency all about people; we get hired because of our people, we get closer to our clients because of our people, and our relationships grow and prosper because of our people."

- Mark E. Young, President, ShiftCentral

"Being a thought leader is critical for us in attracting new clients."

- Kevin D. Margolis, Partner, Benesch

What We Do

ShiftCentral is the leading provider of outsourced market intelligence services for major organizations across the globe. Founded in 2000, the agency provides actionable insight in key sectors including health, financial services, investment attraction and professional services.

Case study: IFDS

International Financial Data Services, the leading global provider of investor and policyholder servicing solutions to the financial services industry, believed it could raise the bar in client relations with an investment in market intelligence - elevating its relationships from traditional “seller/vendor” to ones of partnership.