IT & Telecom

Actionable Insight

Market and competitive intelligence allow ShiftCentral’s clients to consider market conditions, innovative technologies, and consumer preferences for day-to-day tactical moves and longer-term strategic planning.

The services we offer our telecom clients are so specialized that we’re confident they can’t be replicated elsewhere.

James Harvey

Senior Editor

The Challenge

Beyond monitoring pricing, promotions, and product features of competitors, the information technology and telecommunications industries must also consider new regulations, incorporating technologies like AI and 5G, as well as ever-changing consumer preferences as they look to bolster current revenue sources and create new revenue streams.

Daily monitoring of the competitive landscape is time-consuming. In-house teams are better utilized for acting on the intelligence rather than curating it themselves.

The Solutions

Your dedicated ShiftCentral analyst is an extension of your team, working closely with you to help clarify key intelligence topics and search parameters.

Easily digestible daily/weekly briefings feature customized, contextualized market intelligence

You and your team get access to your branded, fully customized Market Intelligence Platform to archive, search, download and share your custom intelligence data.

On-demand research helps explore emerging trends and opportunities, track prospects and clients through curated company profiles, and stay up to speed on uncertainties affecting your organization.

Sample Intelligence Topics

  • Ongoing price monitoring
  • Reporting promotions, advertising, and marketing
  • Analytical coverage during key industry times
  • Competitive landscape monitoring
  • Identifying and reporting key telecom trends,
  • Threats and challenges


  • Regulatory developments
  • Government industry actions
  • Identifying market disruptors
  • Monitoring major international providers
  • Reporting on specialized industry event
  • Producing directed, turn-key research
Experience the power of custom, actionable market intelligence.

Find out how your briefings can be customized to reflect any demand-driven developments that frame risk and opportunity. Develop the strategies that fuel innovation and keep you ahead of the curve.